Press

Selected Full-article Media Coverages

  1. The Wall Street Journal. “More Hidden Costs in the Fight for $15.” June 22, 2021. (Link)
  2. Bloomberg Businessweek. “A Higher Minimum Wage Can Lead Employers to Lower Compensation.” June 23, 2021. (Link)
  3. American Enterprise Institute for Public Policy Research (AEI.org). “Who-d a-Thunk It? Mandated minimum wage increases have adverse effects and lead to lower compensation?” June 13, 2021. (Link)
  4. Foundation for Economic Education (FEE.org). “Harvard Business Review: Minimum Wage Hikes Led to Lower Worker Compensation, New Research Shows.” June 11, 2021. (Link)
  5. The Cato Institute (cato.org). “Retailers Adjust Work Schedules to Offset Minimum Wage Hikes.” June 14, 2021. (Link)
  6. Opportunity Washington. “New research suggests raising the minimum wage can reduce total compensation of hourly workers.” June 23, 2021. (Link)
  7. The Tennessee Star. “Commentary: Minimum Wage Hikes Led to Lower Worker Compensation, New Research Shows.” June 13, 2021. (Link)
  8. Emerging. “Make Flexible Scheduling Your Secret Weapon in 2021.” March 1, 2021. (Link)
  9. The Science Times. “Unpredictable Work Schedules Negatively Affect Employee Performance, Restaurant Revenues.” February 26, 2021. (Link)
  10. INFORMS Press Release. “New Research Shows Unpredictable Work Schedules Impact Restaurant Revenue.” February 25, 2021. (Link)
  11. University of Washington, Foster Research Brief. “Minimum wage increase can exact an unintended toll on workers intended to benefit.” March 22, 2021. (Link)
  12. Georgia Tech Scheller News. “The Unintended Labor Scheduling Implications of Minimum Wage: Research from Scheller Professor Qiuping Yu.” March 4, 2021. (Link)
  13. Georgia Tech Scheller News. “How Algorithm-Driven Scheduling Can Hurt Profitability: Research from Scheller Professor Qiuping Yu.” November 16, 2020. (Link)
  14. University of Miami News. “Study: Advanced scheduling for workers is better for business.” November 10, 2020. (Link)
  15. Georgia Tech Scheller News. “Increasing the Success of Virtual Queues: Research from Scheller Professor Qiuping Yu.” November 9, 2020. (Link)
  16. University of Washington, Foster Research Brief. “The hidden cost of just-in-time scheduling.” March 15, 2019. (Link)

Interviews

  1. INFORMS Resoundingly Human Podcast (Featured Guest). “Virtual queues: How managing wait time information can improve the customer experience.” October 16, 2020. (Link)
  2. KCBS News Radio San Francisco (live interview). March 1, 2021. (Link)

Brief Media Mentions

  1. Sacramento Bee. “California is trying a $15 minimum wage. Is it time for $20.” Sep 8, 2021. (Link)
  2. CMS WiRE. “Getting Started with a Customer Experience Audit.” May 20, 2019. (Link)